Location: Roseville CA

Pay starts at $15 per hour. If you want to be part of a winning team, we would love to hear from you. Apply online only by clicking "Apply Here" below

The main goal of this position is to support Skatetown’s mission and priorities through Guest interaction. The Guest service function is chartered with ensuring a clean, safe and secure environment for all occupants. The purpose of the Cashier role is to ensure accurate payment and records information is received for all transactions and serve as management support for any projects they may have.

Essential duties and responsibilities, i.e. those which are basic, necessary and an integral part of the job indicated below:

• Actively participate and contribue as a member of the Skatetown team, enthusiastically applying knowledge and expertise to positively affect the rink’s profitability and long-term viability. Proactively resolve challenges and issues, and contribute to the success of Skatetown through the implementation of established policies, procedures, and standards.  
• Serve as main point of contact for all Guests, modeling a positive service attitude and independently completing shift tasks.
• Be incredibly organized and detail orientated. 
• Manage marketing materials inventory. 
• Commit to ringing up sales accurately and efficiently, minimizing Guest wait time.
• Commit to filling out paper work 100% correctly 100% of the time.
• Answer phone calls within three rings with the greeting “Thank you for calling Skatetown. This is XXXX how may I help you?” with a SMILE.
• Perform tasks for management as necessary.
• Perform rental counter duties as necessary (see rental counter job description).
• Partner with Operations Manager with the care for the facility.  Ensure the front desk area is clean and free of hazards.
• Proactively complete assigned tasks.
• Complete training for, and maintain, front desk related equipment. Report and document any product or equipment failure.  Provide maintenance and repair of equipment as appropriate.
• Proactively respond to inquiries and concerns; clearly and positively communicating solutions with exceptional follow through.
• Directly contribute to a safe and healthy work environment. Block off areas of hazards and document problems of safety hazards.
• Report to supervisor or lead person for work duties on schedule.

MUST BE AVAILABLE TO WORK WEEKENDS

Cashier Job Requirements:

• High School Diploma or equivalent 
• 2 years Guest Service experience, at least 1 year in a cashier/administrative role
• Must be at least 18 years of age
• Must pass a pre-employment reference and background screen
• Proof of legal authorization to work in the United States
• Radio, point of sale cash register, regular cleaning and general maintenance equipment (vacuum, mop, etc.)

Apply here

Please do not call about this advertisement, phone calls or emails will not be accepted.

Location: Roseville CA

 

Guest Services employees are trained to be experts in all of our programs. A great attitude and willingness to learn make you a prime candidate. As a Guest Services representative, you are an ambassador of Skatetown. Your treatment of our guests reflects upon our reputation - you are literally the 'face of Skatetown'. We are always looking for energetic people who share our guest-focused approach. Apply today!

Looking for a fun and flexible place to work?

Skatetown is a family-owned ice arena looking to hire energetic, creative, and genuine individuals who have a passion for working with children, families, and adolescents. There are tons of opportunities to serve our community and for personal growth as a Skatetown Teammate. We manufacture family fun and throw parties for a living! And, we have a great time doing it!

(Skating experience is not required)

• Supportive management team
• Flexible schedule for students
• Continuous training
• Development of valuable skills in a variety of roles
• Opportunity for growth within the company
• Positive work environment
• Opportunity to earn great tips in addition to regular pay (based on performance)

We are currently hiring for guest service & birthday party teammates

Job Responsibilities:

Make a positive difference for every guest through your guest interaction

Be so nice to our guests that they won’t believe it!

Be an ambassador of Skatetown and our programs

Ensure that Skatetown is always clean and presentable, exceeding the expectations of our most critical guests

Provide families with a positive and memorable experience through exceptional customer service

Standards for our Team:

Be an expert on all our programs so you can answer guest questions

Always be in your Skatetown uniform with your nametag on

Always carry a radio with a headset attached

Always be pleasant, courteous, and helpful

Be outgoing and friendly to everyone at Skatetown

Have Fun!

Job Perks

Fun training experiences

Fun team building events

Support in personal and academic goals

Gaining valuable work experience and knowledge

“Find a Job you love, and never work a day in your life!”

MUST BE AVAILABLE TO WORK WEEKENDS

Apply here

Location: Roseville CA

This position reports to the Retail Manager and entails providing stellar customer service, performing ProShop-related duties and the ability to lift up to 15 lbs. and push/pull up to 25 lbs.

THE SKATETOWN PRO SHOP IS HIRING! As a Pro Shop teammate, you will provide a memorable shopping experience by qualifying our guests and suggesting the appropriate merchandise, while maintaining our exceptional standards of guest service.

Job responsibilities:

• Offer friendly service to guests by responding to their needs and ensuring a memorable shopping experience
• Become an expert on hockey equipment, skating equipment, and merchandise as well as all of our programs
• Sharpen skates and repair equipment to our high standards
• Maintain the merchandise and visual presentation standards throughout the store
• Assist with daily operational functions of the department including cashier duties and cleaning
• Assist with checking in and merchandising product
• Attend product clinics as required
• Sign up guests for programs such as stick time and drop in hockey

Pro Shop Job requirements:

• Minimum of 1 year working retail
• Must be available on weekends
• Must be 18 or older
• Must be able to lift at least 40 lbs.
• Hockey or skating experience preferred
• Mechanical knowledge & experience preferred

List of needs for Pro Shop Teammates:

• Must have a friendly, outgoing personality and be driven to satisfy guest needs
• Strong communication and sales skills
• Passion for the sport
• Ability to work in a fast paced environment
• Attentive to seemingly insignificant details
• Self starter
• Motivated to go above and beyond the normal job requirements!

Shifts include weekends and evenings until 10pm

Pay starts at $15 per hour and increases once training is completed. If you are all of the above and you want to be part of a winning team, we would love to hear from you. Come by and fill out our application materials at Skatetown Ice Arena; 1009 Orlando Avenue, Roseville, CA 95661. Apply in person or online by clicking "Apply Here"

Apply here

Please do not call about this advertisement, phone calls or emails will not be accepted.

Locations: Roseville CA

Management positions are generally filled from 'in house' when possible. Just one more great reason to hop on board, learn the business and 'move on up!'

The main goal of this position is to successfully manage the operations of Skatetown’s Pro Shop. The purpose of this position is to ensure the profitability of the Pro Shop, while providing an exceptional experience to our customers through service and selection. This position leads and manages the retail operations of the Pro Shop to include, but not limited to inventory management, sales management, staff leadership and training.

• Lead staff, ensuring appropriate service and profitability. Actively participate in the hiring process, orientation, performance evaluation, and ongoing management of staff, ensuring customer expectations and company standards are consistently met. Develop appropriate supervisor/staff relationships; providing coaching, mentoring, and ongoing training to empower others and maximize performance and professional growth.

• Establish targets and measures that adequately reflect sales, operational, and customer objectives. Proactively manage costs, ensuring daily balance of cash drawers and appropriate allocation of headcount and payroll costs.

• Assume responsibility for inventory management to include: ordering stock, organization of inventory (the cleanliness of the stock and storage rooms), maintenance of inventory levels and the maintenance of a special order system.

• Ensure exceptional customer experiences through hands-on customer service, the flawless upkeep of the Pro Shop, professional merchandising, oversight of skate sharpening and repairs, and personal touches (special orders, thank you notes, merchandise suggestions, etc.).

• Maintain relationships with vendors and product representatives. Keep current with new products and trends.

• Assume responsibility for the safety and security of staff and guests. Actively support and maintain safety standards, training, and ongoing safety programs, resulting in a safe, healthy and fun work environment. Ensure staff operate equipment in a safe manner.

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• AA degree required, or equivalent experience in related field

• Bachelor’s degree preferred • 2+ years of retail management experience.

• 2+ years experience supervising others (hiring, firing, scheduling, mentoring, training, etc.)

• Customer service experience with a strong focus on service, proactive issue resolution, and track record of exceeding customer expectations.

• Inventory management experience. Experiencing with physical inventory counts, ordering, stocking, and merchandising.

• Must pass a pre-employment reference and background screen

• Proof legal authorization to work in the United States

Equal Opportunity Employer

Apply online here

Location: Roseville CA

Resurface ice as needed utilizing our Zamboni® ice resurfacing machine. Heavy equipment experience required. Mechanical experience preferred. Must have the physical strength/ability to shovel snow, lift propane tanks and other moderately heavy physical activities. Learn how to drive the Zamboni® ice resurfacing machine and make a great sheet of ice! Mechanical experience necessary as you will need to troubleshoot and fix problems with the Zamboni® ice resurfacing machine and mechanical systems and do other facility maintenance work. Guest Service skills also needed as you will need to help out in Guest Service. Pay is $15 or more per hour DOE. If interested, ask a cashier for application materials.

Apply here

Locations: Roseville CA

NO position open at this time

Location: Roseville CA

NO Hockey Director position open

Apply here

Location: Roseville CA

As the chief on-ice official during adult league games, your job is to assess penalties and award goals during the game. You must also enforce the rules and maintain the order of the game. Referees are not Skatetown employees.

To become a referee email one of the following:

Brian Farley offyce34@gmail.com

Kevin Slattery kslattery@sihoa.org

Dennis Camillieri dcamillieri@sihoa.org

Referee tips:

• Work on your skating. Even the most experienced officials work to improve their skating. You should think twice about officiating if you are not comfortable skating on rockered hockey skates. (Goalie skates are not acceptable for a referee.) In addition to general skating proficiency, focus on backwards as well as forwards skating, stops and starts, tight turns both directions, and especially being able to skate while looking in any direction and while making signals with your arms.
• Learn the rules. Study the rulebook, and the playing rules handbook. 
• Play the game. Referees do not have to also be players -- but the better ones are. The more you can understand the mindset of a player, the better official you can be.

Location:Roseville CA

Other positions occasionally available at Skatetown include Scorekeepers and Skate Guards. Scorekeepers are responsible for reading and understanding the Skatetown Adult League Handbook and carrying out designated duties. Skate Guard position requires solid skating skills. No Skate Guard or Scorekeeper positions available at this time.